How Do Healthcare Employees Rate the Ethics of Their Organization? An Analysis Based on VA IntegratedEthics® Staff Survey Data

Healthcare organizations with an ethical culture experience higher levels of employee productivity, less staff turnover, better levels of patient safety, resource and cost savings, and higher levels of patient satisfaction. Employees' perceptions of the ethics of their organization are consider...

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Bibliographic Details
Published in:Journal of healthcare management 2015-05, Vol.60 (3), p.169-184
Main Authors: Cohen, Jennifer H, Foglia, Mary Beth, Kwong, Katherine, Pearlman, Robert, Fox, Ellen
Format: Article
Language:English
Subjects:
Analysis
Cost control
Disclosure
Employee turnover
Employees
Ethics
Health care industry
Managers
Medical ethics
Medical personnel
Patient safety
Patient satisfaction
Perceptions
Performance appraisal
Regression analysis
Studies
Supervisors
Surveys
Veterans
Workers
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Summary:Healthcare organizations with an ethical culture experience higher levels of employee productivity, less staff turnover, better levels of patient safety, resource and cost savings, and higher levels of patient satisfaction. Employees' perceptions of the ethics of their organization are considered a good indicator of the ethics culture. How employees rate the ethics of their organization is not well understood. Previous research has identified a number of attributes that are salient to employees' perceptions in this area. However, little is known about how employees synthesize their perceptions of these attributes to rate the ethics of their organization. Without this knowledge, managers have little specific information to act on to improve practices that would in turn improve employees' perceptions of their organization's ethics. For this study, the authors used data from Department of Veterans Affairs' 2014 IntegratedEthics Staff Survey administered to Veterans Health Administration staff.
ISSN:1096-9012
1944-7396
DOI:10.1097/00115514-201505000-00005