SEARCHING FOR FALLACIES IN PERFORMANCE FEEDBACK AND APPEAL: A GROUNDED THEORY RESEARCH IN CHINA

Employees will usually appeal to the management when they are unsatisfied with the results of their performance appraisal. Hatred, or even intention for resignation, may result if the employees cannot receive satisfactory results for their appeals. Then, what should employees from all levels look ou...

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Bibliographic Details
Published in:Indian journal of commerce and management studies 2015-09, Vol.6 (3), p.26
Main Authors: Ng, Jhony Choon Yeong, Han, Gu Li Dan A
Format: Article
Language:English
Subjects:
Attitudes
Employee attitude
Employees
Feedback
Grounded theory
Meetings
Performance appraisal
Resignations
Studies
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Summary:Employees will usually appeal to the management when they are unsatisfied with the results of their performance appraisal. Hatred, or even intention for resignation, may result if the employees cannot receive satisfactory results for their appeals. Then, what should employees from all levels look out for during performance feedback and appeal? In this research, we conducted a grounded theory research. Based on the findings of our research, we found that: the attitudes of the managers are important, some managers and employees have contradicting attitudes toward performance feedback, and some employees are using appeal as a weapon. Based on the findings of our research, we discussed our recommendations for individual employees and the management of organizations.
ISSN:2249-0310
2229-5674