Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?

Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia, it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship an...

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Bibliographic Details
Published in:Public management review 2016-05, Vol.18 (5), p.639-653
Main Authors: Osborne, Stephen P, Radnor, Zoe, Strokosch, Kirsty
Format: Article
Language:English
Subjects:
active citizens
active communities
Citizenship
co-creation
Co-production
Concept formation
Economic development
Implementation
Management
Management reviews
Planning
Policy making
Production
Public policy
public service-dominant logic
Public services
public services reform
public value
Reforms
Social services delivery
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Summary:Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia, it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship and active communities, and as a means by which to lever in additional resources to public service delivery. Despite these varied roles, co-production is actually poorly formulated and has become one of a series of 'woolly-words' in public policy. This paper presents a conceptualization of co-production that is theoretically rooted in both public management and service management theory. It argues that this is a robust starting point for the evolution of new research and knowledge about co-production and for the development of evidence-based public policymaking and implementation.
ISSN:1471-9037
1471-9045
DOI:10.1080/14719037.2015.1111927