Tools of Academic Library Assessment: the User Survey

Academic libraries are taking a closer look at how well they are serving the needs of their users. As a result assessment activities become more important. In this column, the authors will focus on and describe one major tool of assessment-the user survey.

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Bibliographic Details
Published in:Journal of library administration 2016-08, Vol.56 (6), p.748-755
Main Authors: Liebst, Anne, Feinmark, David
Format: Article
Language:English
Subjects:
Academic libraries
assessment
Assessments
Libraries
libraries-evaluation
library administration
library planning
User surveys
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Description
Summary:Academic libraries are taking a closer look at how well they are serving the needs of their users. As a result assessment activities become more important. In this column, the authors will focus on and describe one major tool of assessment-the user survey.
ISSN:0193-0826
1540-3564
DOI:10.1080/01930826.2016.1199144