Experiences of high-growth technology firms in Malaysia and New Zealand

How do technology firms experience high growth and the support available from governments? This qualitative study explores the experiences of high-growth technology-based firms in Malaysia and New Zealand. Case studies were developed for eight high-growth companies in the information and communicati...

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Bibliographic Details
Published in:Technology analysis & strategic management 2016-09, Vol.28 (8), p.901-915
Main Authors: Ng, Poh Yen, Hamilton, Robert T.
Format: Article
Language:English
Subjects:
Business growth
Competition
Corporate taxes
Culture
Expenditures
Flexibility
Funding
government support
Governments
High growth
Human capital
Information technology
innovation
International comparisons
obstacles
Research & development expenditures
Strategic management
Technological change
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Summary:How do technology firms experience high growth and the support available from governments? This qualitative study explores the experiences of high-growth technology-based firms in Malaysia and New Zealand. Case studies were developed for eight high-growth companies in the information and communication technology sectors of each country. The countries differ in national cultures and the forms of government support. There were no marked country differences in growth drivers. Growth was driven by innovation and flexibility within business-to-business sales relationships. These firms faced four obstacles: intense competition; liabilities of smallness; limited human capital; and funding ability. Malaysia offers broader mainstream support with favourable tax treatment of R&D related expenditure. In contrast, New Zealand's has been criticised for a highly targeted approach, although this is now broadening. Both countries appear to be converging on a hybrid approach combining mainstream and targeted support for growth businesses.
ISSN:0953-7325
1465-3990
DOI:10.1080/09537325.2016.1180355