What's on the Line?: Exploring the Significance of Gendered Everyday Resistance Within the Transnational Call Center Workplace

Recent efforts on the part of International Political Economy (IPE) scholars to place an emphasis on the importance of everyday spaces and actors in analyses of the global political economy have largely tended to overlook the significance of gender. However, gender and other intersecting factors ser...

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Bibliographic Details
Published in:Globalizations 2016-11, Vol.13 (6), p.846-860
Main Author: Redden, Stephanie M.
Format: Article
Language:English
Subjects:
Call centers
everyday IPE
everyday worker resistance
Feminism
feminist IPE
Feminization
Gender
gendered labor
gendered resistance
Global economy
Intellectuals
Political economy
Politics
Resistance
Sexes
transnational call centers
Transnationalism
Workplaces
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Summary:Recent efforts on the part of International Political Economy (IPE) scholars to place an emphasis on the importance of everyday spaces and actors in analyses of the global political economy have largely tended to overlook the significance of gender. However, gender and other intersecting factors serve to inform everyday actions, which-as 'everyday IPE' scholars suggest-impact the international. Therefore I present a feminist everyday politics of the global economy (or FEPGE) approach that aims to provide a more nuanced understanding of the relationships between gender, everyday actions (in particular, resistance), and the international. Drawing on data from interviews with former transnational call center workers in Ontario, Canada, this approach is used to explore the significance of gendered everyday acts of worker resistance. I argue that along with the 'feminization of labor' within the industry, it may also be necessary to discuss the 'feminization of resistance'.
ISSN:1474-7731
1474-774X
DOI:10.1080/14747731.2016.1175180