Analysis of institutional and business stress under new technologies implementation

The paper explores the business cycle changes, costs and impact of a new software ERP (Enterprise Resource Planning) usage onto the work flows, employees' performance and professional behaviour, time line processes and overall performance of the activity in a public organization. The research i...

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Bibliographic Details
Published in:Bulletin of the Transilvania University of Brașov. Series V, Economic science Economic science, 2016-01, Vol.9 (1), p.115
Main Author: Drumea, Cristina
Format: Article
Language:English
Subjects:
Costs
Customer relationship management
Employees
Enterprise resource planning
Executive information systems
Human resources
Integrated software
Occupational stress
Post traumatic stress disorder
Productivity
Software packages
User training
Value chain
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Summary:The paper explores the business cycle changes, costs and impact of a new software ERP (Enterprise Resource Planning) usage onto the work flows, employees' performance and professional behaviour, time line processes and overall performance of the activity in a public organization. The research is empirical, but lead by factual observations and data on institutional stress prompted by change in a large public organization. It stays mainly onto the HR input as both promoter and dissuader of the process, while wider organizational implications are being brought out as part of the equation.
ISSN:2065-2194