From Rudeness to Road Rage: The Antecedents and Consequences of Consumer Aggression

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Published in:Advances in consumer research 1999-01, Vol.26, p.12
Main Authors: Rose, Randall L, Neidermeyer, Mandy
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Language:English
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title From Rudeness to Road Rage: The Antecedents and Consequences of Consumer Aggression
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