Factors in Clients' Selection of Mental Health Providers

The present study was designed to identify factors people consider when selecting a mental health provider. Participants were 303 customers in a shopping mall. They responded to a questionnaire of three sections, demographic information, a test of knowledge of mental health provider's qualifica...

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Bibliographic Details
Published in:Psychological reports 1999-08, Vol.85 (1), p.249-254
Main Authors: Eells, Gregory T., Fuqua, Dale R., Boswell, Donald L.
Format: Article
Language:English
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Summary:The present study was designed to identify factors people consider when selecting a mental health provider. Participants were 303 customers in a shopping mall. They responded to a questionnaire of three sections, demographic information, a test of knowledge of mental health provider's qualifications and training, and 21 items rated on importance in such selection. Responses to the 21 items were subjected to a principal components factor analysis. The factor scores were then used in a series of analyses to examine their relation with other variables. A decision-making model for choosing a mental health provider is proposed.
ISSN:0033-2941
1558-691X
DOI:10.2466/pr0.1999.85.1.249