How to Listen at Workplace: Lessons from Ten Mythological Stories

This paper makes a novel attempt to suggest how to listen at workplace with a narration of 10 mythological Indian stories from the past. Based on the narrative framework and using these stories, the authors highlight the different types of listening and how these listening skills, when practiced, ca...

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Bibliographic Details
Published in:The ICFAI journal of soft skills 2017-03, Vol.11 (1), p.35
Main Authors: Singh, Pratibha Kumari, Pathak, Indu Prabha
Format: Article
Language:English
Subjects:
Conflict resolution
Decision making
Employees
Leadership
Listening
Listening comprehension
Mythology
Narrative techniques
Narratives
Personal relationships
Role models
Skills
Studies
Workforce
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Summary:This paper makes a novel attempt to suggest how to listen at workplace with a narration of 10 mythological Indian stories from the past. Based on the narrative framework and using these stories, the authors highlight the different types of listening and how these listening skills, when practiced, can strengthen the interpersonal relationship at workplace. Since narratives increase comprehension and engage and arouse interest, this paper synthesizes the mythological narratives within a professional context. Through these stories, the authors argue that managers and leaders need to train and equip themselves in the art of listening, engage in deliberate practice and become role models for their subordinates and employees, so that in this digital age, when they are under information overload, they know how to listen, connect better, build better relationships, take decisions and resolve conflicts in their professional domains.
ISSN:0973-8479