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Validation of navigation guidelines for improving usability in the mobile web

Traditional navigation guidelines for desktop computers may not be valid for mobile devices because they have different characteristics such as smaller screens and keyboards. This paper aims to check whether navigation guidelines for Personal Computers are valid or not for mobile devices. To do this...

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Bibliographic Details
Published in:Computer standards and interfaces 2017-05, Vol.52, p.51-62
Main Authors: Garcia-Lopez, Eva, Garcia-Cabot, Antonio, Manresa-Yee, Cristina, de-Marcos, Luis, Pages-Arevalo, Carmen
Format: Article
Language:English
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Summary:Traditional navigation guidelines for desktop computers may not be valid for mobile devices because they have different characteristics such as smaller screens and keyboards. This paper aims to check whether navigation guidelines for Personal Computers are valid or not for mobile devices. To do this, firstly an evaluation was carried out by a group of advisors with knowledge in web design, and then empirical studies were conducted with real mobile devices and users. Results show that most of the traditional navigation guidelines are valid for current mobile devices, but some of them are not, which suggests that a similar process is necessary to validate traditional guidelines for mobile devices. The final result is a set of fifteen navigation guidelines for mobile web sites, from which eleven are totally new because they have not been previously suggested by any standard or recommendation for mobile web sites. •Traditional usability guidelines for PC may not be applicable to mobile devices.•Strict analysis and evaluation are performed to get mobile navigation guidelines.•Analysis and evaluation are carried out in current mobile devices.•The process includes two experiments with real mobile devices and users.•Fifteen usability guidelines for navigation in mobile web have been stated.
ISSN:0920-5489
1872-7018
DOI:10.1016/j.csi.2017.01.011