LibGuides for Instruction A Service Design Point of View from an Academic Library

German provides insights on transforming LibGuides from a collection of guides to an instruction-oriented service using two different but complementary lenses: service design thinking and e-learning project planning. For an effective LibGuides service, each individual guide needs to be effective. Cl...

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Bibliographic Details
Published in:Reference and user services quarterly 2017-03, Vol.56 (3), p.162-167
Main Authors: German, Elizabeth, Grassian, Esther, LeMire, Sarah
Format: Article
Language:English
Subjects:
Academic libraries
Behavioral Objectives
Company systems management
Distance learning
INFORMATION LITERACY AND INSTRUCTION
Information management
Instructional Materials
Learning
Librarians
Libraries
Online instruction
Project planning
Services
Teaching
Undergraduate Students
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Summary:German provides insights on transforming LibGuides from a collection of guides to an instruction-oriented service using two different but complementary lenses: service design thinking and e-learning project planning. For an effective LibGuides service, each individual guide needs to be effective. Class guides are a good way to accomplish this through their narrow scope, content that is framed in the context of the learner, and the delivery of information and resources with learners at their point of need. Framing a class guide through a service design thinking lens allows librarians to picture their guides within a larger scope of both their instruction and the library's LibGuides service.
ISSN:1094-9054
2163-5242
DOI:10.5860/rusq.56n3.162