Moderating effect of price perception on factors affecting attitude towards online shopping

The purpose of the present study is to examine the impact of consumers’ personality traits such as value consciousness and coupon proneness on attitude towards online shopping. A self-administered questionnaire was used to collect data from 300 online shoppers. Structural equation modeling was used...

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Bibliographic Details
Published in:Journal of marketing analytics 2017-06, Vol.5 (2), p.68-80
Main Authors: Sarkar, Subhro, Khare, Arpita
Format: Article
Language:English
Subjects:
Attitudes
Business and Management
Consciousness
Consumers
Electronic commerce
Market analysis
Original Article
Personality
Personality traits
Retailing
Risk perception
Shopping
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Summary:The purpose of the present study is to examine the impact of consumers’ personality traits such as value consciousness and coupon proneness on attitude towards online shopping. A self-administered questionnaire was used to collect data from 300 online shoppers. Structural equation modeling was used to analyze the data. χ 2 difference test was used to test the moderating effects. The results indicate that perceived usefulness and perceived risk influenced attitude towards online shopping. Value consciousness and coupon proneness significantly moderate the impact of perceived usefulness and perceived risk on attitude towards online shopping. Consumers having high value consciousness and coupon proneness are likely to be influenced by perceived usefulness and risk towards online shopping. As these consumers are experienced in redeeming coupons and rebates, ease of use does not influence their attitude towards online shopping. The study makes a significant contribution to the literature of online retailing by identifying the role of personality traits on attitude towards online shopping. The present research is one of the few to consider both value consciousness and coupon proneness.
ISSN:2050-3318
2050-3326
DOI:10.1057/s41270-017-0018-2