Expert Systems, Knowledge Development and Utilization, and Sustained Competitive Advantage: A Resource-Based Model

In this paper, we propose a resource-based model to explain how expert systems generate sustained competitive advantage for a firm. Speciftcally, we analyze the extent to which expert systems (ESs) exhibit the attributes of value, rareness, imperfect imitability, and non substitutability associated...

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Bibliographic Details
Published in:Journal of management 1998-07, Vol.24 (4), p.489-509
Main Authors: Lado, Augustine A., Zhang, Michael J.
Format: Article
Language:English
Subjects:
Competition
Competition (Economics)
Competitive advantage
Expert systems
Knowledge
Mathematical models
Organization theory
Organizational effectiveness
Resource allocation
Strategic management
Studies
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Summary:In this paper, we propose a resource-based model to explain how expert systems generate sustained competitive advantage for a firm. Speciftcally, we analyze the extent to which expert systems (ESs) exhibit the attributes of value, rareness, imperfect imitability, and non substitutability associated with a rent-generating resource (e.g., Barney, 1991). Then, we discuss how expert systems yield sustainable competitive advantage through fostering organizational knowledge development and utilization. Finally, we examine the role of ESs in engenden’ng a reciprocal, mutually enhancing relationship with organizational competencies, leading to sustained competitive advantage. Propositions are ofleered to facilitate future research.
ISSN:0149-2063
1557-1211
DOI:10.1177/014920639802400402