Instant Communication Processes: Or, Don't Become a Letter Bug

• Published in: Journal of technical writing and communication 1973-10, Vol.3 (4), p.291-303
• Main Author: Laner, Frances J.
• Format: Article
• Language: English
• Subjects: Communication; Communication (Thought Transfer); Technical communication; Written Language
• ISSN: 0047-2816; 1541-3780
• DOI: 10.2190/5TEY-EL9V-PX0R-27MM

Communication, as a basic process for exchanges between individuals or groups, involves the development and use of various systems. Focusing on fundamental elements of one system—speech (language) and its formalized extension, writing, the author describes instant techniques or processes for overcoming obstacles to effective communications. In particular, emphasis will be given to the role of the communicator-educator involved in the development and training efforts to improve day-to-day exchanges among working groups. Such efforts have been retarded through complicated language structures and an overconfident reliance on elaborate devices and myriads of machines and equipment. In addition, the escalating changes in many fields have contributed to frustrations and complexities in achieving goals. To overcome the problems, recommendations stress the importance of a recall of basic principles of communication in the language-writing system and an understanding of the processes involved. Techniques described represent simple practical solutions available for instant adoption by the educator in meeting current needs.