Animation in User Interfaces Designed for Decision Support Systems: The Effects of Image Abstraction, Transition, and Interactivity on Decision Quality

ABSTRACT This paper develops the idea of animation in user interfaces designed for decision support systems (DSS), proposes a framework to investigate the efficacy of animation in these interfaces, and reports on a study that examined the effects of properties of animation specified by the framework...

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Bibliographic Details
Published in:Decision sciences 1997-10, Vol.28 (4), p.793-823
Main Authors: González, Cleotilde, Kasper, George M.
Format: Article
Language:English
Subjects:
and Human-Computer Interface
Animation
Computer animation
Decision making
Decision making models
Decision Support Systems
Design
Hypotheses
Impact analysis
Management decisions
Statistical analysis
Studies
User interface
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Summary:ABSTRACT This paper develops the idea of animation in user interfaces designed for decision support systems (DSS), proposes a framework to investigate the efficacy of animation in these interfaces, and reports on a study that examined the effects of properties of animation specified by the framework. Based on a review of selected background literature, principal properties affecting the efficacy of animation in user interfaces designed for DSS are identified and the effects on decision quality of three of these properties are hypothesized. To evaluate these hypotheses, data was collected in a laboratory experiment involving two different tasks. The results for both tasks indicate that animation in user interfaces designed for DSS should employ parallel as opposed to sequential navigation interactivity techniques. The decision quality of subjects that used a parallel navigation technique was significantly greater than that of those that used a sequential navigation interactivity technique. The results regarding the efficacy of image ion and transition effects varied by task. For one task, decision quality was significantly greater for subjects that used realistic as opposed to images, but decision quality did not vary by transition effect. For the other task, decision quality was significantly greater for subjects that used gradual as compared to abrupt transition, but image ion had no effect on decision quality.
ISSN:0011-7315
1540-5915
DOI:10.1111/j.1540-5915.1997.tb01332.x