Automation and organizational performance: The case of electronics manufacturing firms in Singapore

We studied the impact of production automation on organizational performance in 52 electronics manufacturing firms in Singapore. Four dimensions of organizational performance were identified: operational performance, labor management effectiveness, workers' well-being and remuneration. On the w...

Full description

Saved in:
Bibliographic Details
Published in:International journal of production economics 1997-10, Vol.52 (3), p.257-268
Main Authors: Wong, Poh-Kam, Ngin, Phyllisis M.
Format: Article
Language:English
Subjects:
Automation
Compensation
Electronics industry
Electronics manufacturing firm
Employee morale
Labor management
Managerial skills
Operational performance
Singapore
Studies
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:We studied the impact of production automation on organizational performance in 52 electronics manufacturing firms in Singapore. Four dimensions of organizational performance were identified: operational performance, labor management effectiveness, workers' well-being and remuneration. On the whole, automation was perceived to have resulted in greater improvements in operational performance and worker's well-being than in labor management effectiveness and workers' remuneration. However, there was significant positive correlations among all four dimensions of organizational performance. Moreover, the key determinants that affected the extent of improvement achieved by automation varied among the four dimensions. Implications of the findings for automation management are discussed.
ISSN:0925-5273
1873-7579
DOI:10.1016/S0925-5273(97)00087-X