Design strategies in hospital pharmacy department: Mapping a medication system

Pharmacy departments are technical and administrative units in hospitals that relate to several other departments, and thus they have a strategic status on supervising the medication system. The hospital pharmacy department has an important role on patient safety, as it can work on error prevention,...

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Bibliographic Details
Published in:Strategic Design Research Journal 2018-01, Vol.11 (1), p.15
Main Authors: Blum, Arina, Merino, Giselle Schmidt Alves Díaz, Merino, Eugenio Andrés Díaz
Format: Article
Language:English
Subjects:
Design
Fractionation
Hospitals
Mapping
Patient safety
Pharmacy
Safety
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Summary:Pharmacy departments are technical and administrative units in hospitals that relate to several other departments, and thus they have a strategic status on supervising the medication system. The hospital pharmacy department has an important role on patient safety, as it can work on error prevention, avoiding mistakes on the process. If there are no precautions implemented on medication system, there will be greater risk of errors, which could unavoidably harm the patient’s health. In this context, this article reports a research applied on a psychiatric hospital in the state of Santa Catarina, Brazil. The following issue was the starting point of the research: how is the configuration of the medication system in this hospital? The objective was to analyze the system, through mapping, in order to identify strategic opportunities for design. Results demonstrate that the medication system is integrated to the pharmacy, and depends on it. Results also suggests that strategic design interventions on storage, fractionation, separation and dispensation of drugs could contribute to the safety of the system as a whole.
ISSN:1984-2988
1984-2988
DOI:10.4013/sdrj.2018.111.03