Deming's 14 Points For Management: Variation, System Improv

Many US firms are implementing the 14 Points for Management developed by consultant W. Edwards Deming to improve quality, productivity, and safety. These points are: 1. Create constancy of purpose. 2. Adopt the new philosophy. 3. Stop depending on inspection to achieve quality. 4. Stop awarding busi...

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Bibliographic Details
Published in:Professional safety 1989-08, Vol.34 (8), p.17
Main Author: Motzko, Stephen M
Format: Article
Language:English
Subjects:
Innovations
Leadership
Merit ratings
Safety management
Safety programs
Safety training
Variation
Workforce planning
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Summary:Many US firms are implementing the 14 Points for Management developed by consultant W. Edwards Deming to improve quality, productivity, and safety. These points are: 1. Create constancy of purpose. 2. Adopt the new philosophy. 3. Stop depending on inspection to achieve quality. 4. Stop awarding business on price alone. 5. Constantly improve every process for planning, production, and service. 6. Institute training on the job. 7. Adopt and institute leadership. 8. Eliminate fear. 9. Break down barriers between staff areas. 10. Eliminate slogans and targets for the workforce. 11. Eliminate numerical quotas for the workforce. 12. Eliminate the annual rating system. 13. Institute a program of education and self-improvement for everyone. 14. Put every employee to work to accomplish this transformation.
ISSN:0099-0027