Driver Control Practices: The Voice of the Driver

The purpose of this research is to investigate current driver control practices from the driver's viewpoint in order to better understand the motives and actions of truck drivers. This research extends current theory concerning driver control as well as offering information potentially helpful...

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Bibliographic Details
Published in:Transportation journal 2018-01, Vol.57 (1), p.53-82
Main Authors: Mello, John E., Hunt, C. Shane, Mello, Abby Lynn
Format: Article
Language:English
Subjects:
Analysis
Business management
Control
Corporate culture
culture and climate
Driver behavior
Driver control
formal controls
Influence
informal controls
Motor vehicle driving
Organizational aspects
Organizational culture
Process control
Psychological aspects
Research methods
Self control
Social control
Studies
Subcultures
Technology
theory elaboration
Truck drivers
Trucking industry
Unions
Voice control
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Summary:The purpose of this research is to investigate current driver control practices from the driver's viewpoint in order to better understand the motives and actions of truck drivers. This research extends current theory concerning driver control as well as offering information potentially helpful to practitioners. It fills a gap in the research that failed to include driver input. The approach taken in this research is theory elaboration, using interviews with truck drivers as the primary source of data. We found evidence within the formal control area that not only the extent but also the type of activity control used can affect driver attitudes and behaviors, and that not all output-control programs may be effective. In the informal control area, we found evidence that unions can positively affect professional control, that organizational climate is an important factor in influencing drivers, and that informal controls may be more influential than formal control types. Our findings add confirmation to the existing control framework, while extending the framework to include the influence of unions and organizational climate.
ISSN:0041-1612
2157-328X
DOI:10.5325/transportationj.57.1.0053