SUCCESS FACTORS OF A RESILIENT ENTERPRISE

• Main Author: Paszkowski, Jerzy
• Format: Conference Proceeding
• Language: English
• Subjects: Change management; Durability; Economic stabilization; Employees; Knowledge management; Qualitative analysis; Qualitative research; Questionnaires; R&D; Research & development; Small & medium sized enterprises-SME; Social responsibility; Stability; Stakeholders; Success factors; Target markets
• ISSN: 1849-6903; 1849-6903

Current conditions observable on the present-day market are rather difficult from the perspective of enterprises and their operations. A great number of changes in the environment and their dynamics require continuous readiness for changes and swift reactions on the part of enterprises. Such a situation enforces changes inside enterprises that stem from their reaction to changes in the environment, not to mention some planned changes being a part of the development strategy and the necessity to react to continuous processes taking place inside an enterprise. Many enterprises cope with the abovementioned issues but some are unable to take advantage of the occurring opportunities and deal with limitations and managerial difficulties. Efficient management ensures stability and economic stability both for the enterprise as well as for the employees and the management team. The purpose of this paper is to indicate durability and stability factors of an enterprise in the period of intensive changes. Conclusions were drawn based on the analysis of quantitative and qualitative research. The base method comprised of a survey questionnaire which for the purpose of the conclusion drawing process was supported with an in-depth interview. Research has been carried out in May and June 2017 in eight enterprises from podlaskie voivodship that are recognised leaders in their area in Poland. These are large enterprises from construction, engineering and pharmaceutical industries. Each and every one of those frequently awarded enterprises has great experience, operates using modern technologies, has creative R&D departments and sells its products and services abroad. Enterprises for the research were selected intentionally, based on their position on the market, growth and economic stability and the ability to manage change. The main conclusions resulting from the research are related to factors conditioning market success that make those enterprises durable and resilient. The main factors include: effectiveness of change management, agile managerial staff, proper selection of target markets, the ability to identify goals and interests of both internal as well as external stakeholders, negotiation capabilities and the ability to control emotions in an effective way.