How do callings relate to job performance? The role of organizational commitment and ideological contract fulfillment

Do individuals with callings perform better than those without? Why or why not? There are not clear answers to these questions in the literature. Using a social exchange framework, we posit an intervening process between callings and job performance, focusing on the role of organizational commitment...

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Bibliographic Details
Published in:Human relations (New York) 2018-10, Vol.71 (10), p.1319-1347
Main Authors: Kim, Sung Soo, Shin, Donghoon, Vough, Heather C, Hewlin, Patricia Faison, Vandenberghe, Christian
Format: Article
Language:English
Subjects:
Contracts
Employee attitude
Employee involvement
Hiring
Human relations
Human resource management
Ideology
Job performance
Nonprofit organizations
Organizational commitment
Performance management
Private sector
Social exchange theory
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Summary:Do individuals with callings perform better than those without? Why or why not? There are not clear answers to these questions in the literature. Using a social exchange framework, we posit an intervening process between callings and job performance, focusing on the role of organizational commitment and ideological contract fulfillment – the degree to which organizations live up to their ideological promises. Specifically, individuals with callings will be more committed to their organization, and this commitment, in turn, leads to job performance. Further, this relationship of calling to job performance through commitment will be attenuated when employees perceive under-fulfillment of ideological contract. We found support for these hypotheses across three studies that utilized self- or supervisor-rated performance data from a non-profit organization and multiple for-profit organizations. Interestingly, while the relationship between commitment and performance did depend on fulfillment of the ideological psychological contract, contrary to our prediction, the calling-commitment relationship was not attenuated by under-fulfillment of ideological contract. Our findings deepen our understanding of the organizational implications of callings from a social exchange-based perspective. This study further informs practitioners as to hiring and motivating individuals with a calling.
ISSN:0018-7267
1741-282X
DOI:10.1177/0018726717743310