The seven elements of emotional intelligence

Emotional intelligence has been seen by some as one of the big ideas of the millennium. This positioning reflects the growing interest internationally in the concept over the past few years among academics, practitioners and the media. This article explores this burgeoning interest and specifically...

Full description

Saved in:
Bibliographic Details
Published in:Measuring business excellence 2000-01, Vol.4 (1), p.4
Main Authors: Higgs, Malcolm, Dulewicz, Victor
Format: Article
Language:English
Subjects:
Behavior
Emotional intelligence
Emotions
Espionage
Motivation
Professional development
Self awareness
Skills
Success
Workforce planning
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Emotional intelligence has been seen by some as one of the big ideas of the millennium. This positioning reflects the growing interest internationally in the concept over the past few years among academics, practitioners and the media. This article explores this burgeoning interest and specifically explores 4 questions: 1. What is emotional intelligence? 2. Can it be measured? If so, how? 3. How can one estimate emotional intelligence? 4. Can emotional intelligence be developed? Support is growing for the notion that emotional intelligence is a better indicator of an individual's talents than traditional measures such as IQ. For organizations which understand the dynamics of the seven constituent elements of emotional intelligence, the prize beckons of a workforce better able to support their aims and aspirations.
ISSN:1368-3047
1758-8057