Critical Success Factors for Managing Systems Integration

System integration is a complex technological task, and an infrastructure decision that seems right today might well be obsolete tomorrow. This article proposes a framework of critical success factors (CSFs) that can be used to manage IS integration projects, according to a firm's current stage...

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Bibliographic Details
Published in:Information systems management 2006-03, Vol.23 (2), p.56-75
Main Authors: Mendoza, Luis E., Pérez, María, Grimán, Anna
Format: Article
Language:English
Subjects:
Alliances
Case studies
Conformity
Decision making
Enterprise resource planning
Exact sciences and technology
Information and communication sciences
Information processing and retrieval
Information science. Documentation
Information systems
Infrastructure
Management decisions
Miscellaneous
Research methodology
Salespeople
Sciences and techniques of general use
Studies
Success factors
Systems integration
Systems management
Citations: Items that cite this one
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Summary:System integration is a complex technological task, and an infrastructure decision that seems right today might well be obsolete tomorrow. This article proposes a framework of critical success factors (CSFs) that can be used to manage IS integration projects, according to a firm's current stage of IT integration maturity and other IS infrastructure characteristics. To demonstrate the potential utility of this CSF framework, the authors analyze case studies at two firms using 86 metrics for 20 CSFs developed by the authors.
ISSN:1058-0530
1934-8703
DOI:10.1201/1078.10580530/45925.23.2.20060301/92674.7