Dissatisfaction Criteria of Participants of Scientific Conferences in the Light of Exploratory Data Analyses

The aim of the article is to identify the most important dissatisfaction criteria of participants of conferences related to attendance in these events determining their negative evaluation of them. The author’s research was of the qualitative nature and there was used the critical event method. The...

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Bibliographic Details
Published in:Handel wewne̜trzny (Warszawa) 2018-01 (376), p.122
Main Author: Hall, Hanna
Format: Article
Language:English
Subjects:
Attendance
Conferences
Customer satisfaction
University professors
Online Access:Get full text
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Summary:The aim of the article is to identify the most important dissatisfaction criteria of participants of conferences related to attendance in these events determining their negative evaluation of them. The author’s research was of the qualitative nature and there was used the critical event method. The study was carried out among 20 selected participants of scientific conferences - academic staff from 5 Polish universities. According to the research, the main criteria, which eventually resulted in their negative evaluation, were inappropriate treatment of some conference attendants by the holders and/or other participants, and the lack of or insufficient care of the holders about their integration.
ISSN:0438-5403