Unintended Negative Effects of Diversity Management

Diversity management has grown out of the need for organizations, agencies, and departments to address a changing workforce and other pervasive social pressures. An army of experts has emerged to meet this growing need, but frequently with questionable results. This paper highlights why diversity tr...

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Bibliographic Details
Published in:Public personnel management 2002-06, Vol.31 (2), p.239-251
Main Authors: Von Bergen, C.W., Soper, Barlow, Foster, Teresa
Format: Article
Language:English
Subjects:
Affirmative action
Analysis
Civil rights
Civil Rights Legislation
Consultants
Demographics
Discrimination
Diversity training
Employees
Employment Opportunities
Games
Human resource management
Initiatives
Interpersonal Communication
Labor Force
Litigation
Males
Methods
Minority Groups
Multiculturalism & pluralism
Organizational Climate
Political Attitudes
Productivity
Quality Control
Resource Materials
Reverse discrimination
Total quality
Work Environment
Workforce
Workplace diversity
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Summary:Diversity management has grown out of the need for organizations, agencies, and departments to address a changing workforce and other pervasive social pressures. An army of experts has emerged to meet this growing need, but frequently with questionable results. This paper highlights why diversity training is important and will become even more so, issues related to quality control of providers and services, what may go wrong within the context of providing diversity training programs, and the results in these situations for individuals and organizations.
ISSN:0091-0260
1945-7421
DOI:10.1177/009102600203100209