Impact of Visual Cues in Computer-Mediated Vocational Test Interpretation

Online delivery of rehabilitation counseling can make services more widely available, but more information is needed about specific features before it can be considered a viable approach. Video conferencing with broadcast of counselor and client image is one recommended tool with some evidence that...

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Bibliographic Details
Published in:Journal of applied rehabilitation counseling 2004-03, Vol.35 (1), p.16-22
Main Authors: Jones, W. Paul, Staples, Pamela A., Coker, J. Kelly, Harbach, Robert L.
Format: Article
Language:English
Subjects:
Behavioral Sciences
Counseling
General Counseling
Medicine
Physical Medicine and Rehabilitation
Rehabilitation Counselling
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Summary:Online delivery of rehabilitation counseling can make services more widely available, but more information is needed about specific features before it can be considered a viable approach. Video conferencing with broadcast of counselor and client image is one recommended tool with some evidence that client rating of session depth may be equivalent to face-to-face sessions but at a cost of increased client discomfort. In this study, the counselor's image was broadcast to 24 participants in online test interpretation sessions Broadcast of participant image to the counselor was contingent on random assignment. The Session Evaluation Questionnaire completed by participants at the end of the session showed no significant impact on ratings of session of depth between camera-on and camera-off conditions. Session smoothness/comfort ratings, however, were significantly higher when the participant image was not broadcast to the counselor. Implications for rehabilitation counseling are discussed.
ISSN:0047-2220
2639-7641
DOI:10.1891/0047-2220.35.1.16