Knowledge management practice: Application in commercial banks (a Review)

Modern financial institutes operate under conditions of growing competition and limited resources, which requires a decrease of time for decision making. The knowledge of bank officers is becoming an important resource that needs to be taken into consideration, on a par with other material resources...

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Bibliographic Details
Published in:Scientific and technical information processing 2009-12, Vol.36 (6), p.309-318
Main Authors: Mizintseva, M. F., Gerbina, T. V.
Format: Article
Language:English
Subjects:
Banking industry
Commercial banks
Competition
Computer Science
Computer Systems Organization and Communication Networks
Decision support systems
Knowledge management
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Summary:Modern financial institutes operate under conditions of growing competition and limited resources, which requires a decrease of time for decision making. The knowledge of bank officers is becoming an important resource that needs to be taken into consideration, on a par with other material resources. Some results of knowledge customization are considered: concept mapping, communities of practice, ontological models, and corporate blogs. Examples of applying new information technologies in foreign banks are given.
ISSN:0147-6882
1934-8118
DOI:10.3103/S014768820906001X