From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education

PurposeThe purpose of this paper is to empirically investigate the effects of knowledge management (KM) enablers on KM processes in research universities and testing the direct relation between KM processes and OP. This study also proposes to examine the mediating role of intellectual capital (IC) a...

Full description

Saved in:
Bibliographic Details
Published in:Journal of enterprise information management 2019-02, Vol.32 (1), p.36-59
Main Authors: Iqbal, Amjad, Latif, Fawad, Marimon, Frederic, Sahibzada, Umar Farooq, Hussain, Saddam
Format: Article
Language:English
Subjects:
Colleges & universities
Competitive advantage
Corporate culture
Developing countries
Higher education
Higher education institutions
Hypotheses
Incentives
Innovations
Intellectual capital
Knowledge acquisition
Knowledge management
LDCs
Mediation
Organizational structure
Research facilities
Researchers
Strategic planning
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:PurposeThe purpose of this paper is to empirically investigate the effects of knowledge management (KM) enablers on KM processes in research universities and testing the direct relation between KM processes and OP. This study also proposes to examine the mediating role of intellectual capital (IC) and innovation in the relationship between KM processes and performance of universities.Design/methodology/approachUsing a sample of 217 academic and administrative personnel from research universities of Pakistan, the hypothesized relationships were tested through partial least squares structural equation modeling technique.FindingsThe results reveal that KM enablers have a significant impact on KM processes. The results also indicate that KM processes influence organizational performance (OP) directly and indirectly through innovation and IC.Practical implicationsFindings of this study reinforce the corporate experience of KM and suggest how administrators of research universities and higher educational institutions can promote innovation and IC, which in turn enhance OP.Originality/valueDespite the augmented importance of KM in higher education institutions or research universities, there is a dearth of studies that investigate the interplay of KM, innovation, IC and OP. This is one of the earliest studies that not only empirically investigate the interaction of KM enablers, KM processes and performance of research universities but also shed insights into the existing literature by simultaneously investigating mediating role of IC and innovation in the underlying relationship.
ISSN:1741-0398
1758-7409
DOI:10.1108/JEIM-04-2018-0083