A framework for benchmarking the value management process

Aims at developing an analytical framework for benchmarking value management. After a review of the extant literature on value management, identifies several critical success factors and related performance metrics. These critical success factors, such as management commitment, facilitator's sk...

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Bibliographic Details
Published in:Benchmarking : an international journal 2001-10, Vol.8 (4), p.306-316
Main Authors: Sik-wah Fong, Patrick, Shen, Qiping, Cheng, Eddie W.L
Format: Article
Language:English
Subjects:
Benchmarking
Benchmarks
Business metrics
Costs
Customer services
Management
Performance measurement
Strategic management
Studies
Success
Success factors
Total quality
Value
Value analysis
Value engineering
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Summary:Aims at developing an analytical framework for benchmarking value management. After a review of the extant literature on value management, identifies several critical success factors and related performance metrics. These critical success factors, such as management commitment, facilitator's skills, brainstorming, group effectiveness, customer satisfaction, etc., represent the key characteristics of the value management methodology. Such a framework provides a foundation for researchers to undertake further research on benchmarking value management. It also serves as an evaluation platform for value management teams to assess their performance.
ISSN:1463-5771
1758-4094
DOI:10.1108/14635770110403800