Teaching Plan‐Do‐Study‐Act (PDSA) in a Supply Chain Context: A Paper Football In‐Class Activity

ABSTRACT We develop a single‐class period learning game for the Plan‐Do‐Study‐Act (PDSA) improvement cycle. The experiential activity walks teams through the PDSA problem‐solving process as they create paper American footballs and improve their performance using each step of the cycle. The game is o...

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Bibliographic Details
Published in:Decision sciences journal of innovative education 2019-01, Vol.17 (1), p.6-32
Main Authors: Brau, Rebekah Inez, Gardner, John W., Webb, G. Scott, McDonald, Jason K.
Format: Article
Language:English
Subjects:
and Supply Chain Management
Class Activities
Content Areas
Educational Games
Experiential Learning
Experimental Learning
Games
Games and Simulations
Instructional Effectiveness
Learner Engagement
Learning
Pedagogical Approaches
Pedagogy
Problem Based Learning
Problem Solving
Simulation
Supply and Demand
Supply chain management
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Summary:ABSTRACT We develop a single‐class period learning game for the Plan‐Do‐Study‐Act (PDSA) improvement cycle. The experiential activity walks teams through the PDSA problem‐solving process as they create paper American footballs and improve their performance using each step of the cycle. The game is one of the first to focus on PDSA. Key benefits include increased student attention, engagement, and learning. Empirical tests show that participant pre‐ and post‐test scores regarding their understanding of each phase of PDSA improved 21.2% after completing the game. Additionally, the treatment group performed 16.6% higher than the control group. In participant perception questions, 85% of participants felt the game was more effective than lecture or reading, 93% felt the game was fun, 95% felt the game improved their understanding of PDSA, and 98% felt the game was engaging.
ISSN:1540-4595
1540-4609
DOI:10.1111/dsji.12171