A Know-How and Knowing-That Cartography for Improving knowledge Management in Medical Field

As a tool of Knowledge Management, knowledge cartography is used, in this paper, to enhance knowledge identification, sharing, representation and visualization in a healthcare organization as well as to deliver healthcare services and improve communication between healthcare professionals.The Know-H...

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Bibliographic Details
Published in:Electronic journal of knowledge management : EJKM 2018-09, Vol.16 (2), p.170-184
Main Authors: Ghrab, Sahar, Saad, Ines, Kassel, Gilles, Gargouri, Faiez
Format: Article
Language:English
Subjects:
Cartography
Collaboration
Communication
Decision making
Health care
Identification
Information systems
Knowledge management
Knowledge representation
Knowledge sharing
Literature reviews
Ontology
Social networks
Tacit knowledge
Visualization
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Summary:As a tool of Knowledge Management, knowledge cartography is used, in this paper, to enhance knowledge identification, sharing, representation and visualization in a healthcare organization as well as to deliver healthcare services and improve communication between healthcare professionals.The Know-How and Knowing-That concepts are used, in this paper, instead of the knowledge concept. Know-How is defined as the capacity to perform an action and Knowing-That is defined as a belief state related to a description which can be factual or prescriptive. For the construction of Know-How and Knowing-That cartography, a knowledge cartography methodology is proposed. It is composed of three steps: (i) identifying the concepts to visualize, (ii) identifying the graphical elements and (iii) choosing the cartography technique. This cartography is experimented in the ASHMS (Association of Protection of Motor Disabled of Sfax) to facilitate Know-How and Knowing-That identification, characterization and visualization.
ISSN:1479-4411