Towards an understanding of supply chain quality management

In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key...

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Bibliographic Details
Published in:Journal of operations management 2008-07, Vol.26 (4), p.461-467
Main Author: Foster, S. Thomas
Format: Article
Language:English
Subjects:
Quality control
Quality management
Studies
Supply chain management
Supply chain quality management (SCQM)
Supply chains
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Summary:In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management.
ISSN:0272-6963
1873-1317
DOI:10.1016/j.jom.2007.06.003