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Towards an understanding of supply chain quality management

In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key...

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Published in:Journal of operations management 2008-07, Vol.26 (4), p.461-467
Main Author: Foster, S. Thomas
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Language:English
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description In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management.
doi_str_mv 10.1016/j.jom.2007.06.003
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identifier ISSN: 0272-6963
ispartof Journal of operations management, 2008-07, Vol.26 (4), p.461-467
issn 0272-6963
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language eng
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source EBSCOhost Business Source Ultimate; Wiley-Blackwell Read & Publish Collection
subjects Quality control
Quality management
Studies
Supply chain management
Supply chain quality management (SCQM)
Supply chains
title Towards an understanding of supply chain quality management
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