The Effect of Quality Control Revisions on Mixed Standard S

Research is reviewed that focuses on error in performance evaluation and the effects of refining mixed standard scale (MSS) content based on system quality control statistics. There are 2 types of logical rating errors associated with using the MSS format -- equality errors and inversion errors. The...

Full description

Saved in:
Bibliographic Details
Published in:Personnel psychology 1987-12, Vol.40 (4), p.815
Main Authors: Prien, Erich P, Hughes, Garry L
Format: Article
Language:English
Subjects:
Changes
Errors
Evaluation
Performance appraisal
Quality control
Statistical analysis
Techniques
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Research is reviewed that focuses on error in performance evaluation and the effects of refining mixed standard scale (MSS) content based on system quality control statistics. There are 2 types of logical rating errors associated with using the MSS format -- equality errors and inversion errors. The latter are more serious and are the focus of the review. Data for the study come from the development of a performance evaluation system for a state government and cover 18,814 performance records. The MSS format is used to evaluate the data and is administered twice. The level of errors that can be expected in applications of MSS is illustrated using frequency distributions of inversion error scores. The results indicate that error rates can provide a reliability measure for the MSS format. This measure can identify the standards that need revision. The 2nd application demonstrates that revisions can improve instrument reliability significantly.
ISSN:0031-5826
1744-6570