L'administration locale dans la société de l'information : de la diffusion à la traduction

While facing several challenges, public administration is developing initiatives to modernize the way services are offered. The use of a ICT is one of them. State administrations as well as local ones are launching e-administration projects. But e-government is still in progress and its success has...

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Bibliographic Details
Published in:Systèmes d'information & management 2005-03, Vol.10 (1), p.39
Main Authors: Rorive, Brigitte, Lisein, Olivier
Format: Article
Language:fre
Subjects:
Actor-network theory
Communication
Electronic government
Government
Information technology
Innovations
Internet
Public administration
Public sector
Technological change
Online Access:Get full text
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Summary:While facing several challenges, public administration is developing initiatives to modernize the way services are offered. The use of a ICT is one of them. State administrations as well as local ones are launching e-administration projects. But e-government is still in progress and its success has to be looked at in perspective. Based on three Belgian case studies of e-administration, our contribution aims to understand why these projects do not really meet citizens and enterprises expectations, By using the Actor-Network Theory, our analyses focuses on several ways and practices to manage cyber-administration projects.
ISSN:1260-4984
2271-7188