A review of information flow diagrammatic models for product–service systems

A product–service system (PSS) is a combination of products and services to create value for both customers and manufacturers. Modelling a PSS based on function orientation offers a useful way to distinguish system inputs and outputs with regards to how data are consumed and information is used, i.e...

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Bibliographic Details
Published in:International journal of advanced manufacturing technology 2011-02, Vol.52 (9-12), p.1193-1208
Main Authors: Durugbo, C., Tiwari, A., Alcock, J. R.
Format: Article
Language:English
Subjects:
CAE) and Design
Case studies
Computer-Aided Engineering (CAD
Engineering
Industrial and Production Engineering
Information flow
Laser beam melting
Mechanical Engineering
Media Management
Modelling
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Summary:A product–service system (PSS) is a combination of products and services to create value for both customers and manufacturers. Modelling a PSS based on function orientation offers a useful way to distinguish system inputs and outputs with regards to how data are consumed and information is used, i.e. information flow. This article presents a review of diagrammatic information flow tools, which are designed to describe a system through its functions. The origin, concept and applications of these tools are investigated, followed by an analysis of information flow modelling with regards to key PSS properties. A case study of selection laser melting technology implemented as PSS will then be used to show the application of information flow modelling for PSS design. A discussion based on the usefulness of the tools in modelling the key elements of PSS and possible future research directions are also presented.
ISSN:0268-3768
1433-3015
DOI:10.1007/s00170-010-2765-5