Mobile Health Apps: Improving Usability for Older Adult Users

With smartphone use among older populations on the rise, older adults have increased access to health-focused mobile apps. Despite their potential benefits for managing health, currently no guidelines exist for designing these apps specifically for older adult users. We evaluated the usability of on...

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Bibliographic Details
Published in:Ergonomics in design 2019-10, Vol.27 (4), p.4-13
Main Authors: Morey, Stephanie A., Stuck, Rachel E., Chong, Amy W., Barg-Walkow, Laura H., Mitzner, Tracy L., Rogers, Wendy A.
Format: Article
Language:English
Subjects:
Adults
Older people
Usability
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Summary:With smartphone use among older populations on the rise, older adults have increased access to health-focused mobile apps. Despite their potential benefits for managing health, currently no guidelines exist for designing these apps specifically for older adult users. We evaluated the usability of one medication management app and two congestive heart failure management apps using cognitive walkthroughs, heuristic analysis, and user testing. We identified design issues that may affect usability for older users, including poor navigation, small button sizes, and inadequate data visualizations. We provide guidelines for developers of health apps to facilitate use by older adults.
ISSN:1064-8046
2169-5083
DOI:10.1177/1064804619840731