"Excellent" systems analysts: The Singapore context

Within the broad context of Singapore's IT2000 Project, an exploratory research project was conducted as part of an on-going program to identify the perceptions of what constitutes the qualities of an excellent systems analyst. A grounded theory approach (theory building) was adopted using Kell...

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Bibliographic Details
Published in:Asia Pacific journal of management 1996-10, Vol.13 (2), p.25
Main Authors: Hunter, M Gordon, Beck, John
Format: Article
Language:English
Subjects:
Analysts
Audiences
Decision making
Information systems
Management decisions
Perceptions
Skills
Stakeholders
Statistical analysis
Studies
Systems analysis
Theory
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Summary:Within the broad context of Singapore's IT2000 Project, an exploratory research project was conducted as part of an on-going program to identify the perceptions of what constitutes the qualities of an excellent systems analyst. A grounded theory approach (theory building) was adopted using Kelly's RepGrid technique to conduct interviews with stakeholders in the systems analyst's performance in a large organization based in Singapore. In reviewing the constructs which emerged from the stakeholder interviews, 12 universal themes were identified, such as attitude, knowledge and communication. Each stakeholder group had its own interpretation of the relative importance of each theme. These results have implications for the selection, training and development of systems analysts.
ISSN:0217-4561
1572-9958
DOI:10.1007/bf01733815