The Anatomy of a Longitudinal, Embedded Consulting and Coaching Engagement: Case Study and Conceptual Issues

This paper presents a case study of a longitudinal, embedded consulting and coaching engagement at the Vanderbilt University Medical Center (the name of the client organization is used with permission throughout this paper), a top ranked U.S. academic health center, and provides an overview of a set...

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Bibliographic Details
Published in:Consulting psychology journal 2019-09, Vol.71 (3), p.184-194
Main Author: Kilburg, Richard R.
Format: Article
Language:English
Subjects:
Academic Settings
Business Consulting
Business Ethics
Executive Coaching
Hospital Environment
Human
Leadership
Male
Medical Education
Morality
Organizational Change
Reasoning
Top Level Managers
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Summary:This paper presents a case study of a longitudinal, embedded consulting and coaching engagement at the Vanderbilt University Medical Center (the name of the client organization is used with permission throughout this paper), a top ranked U.S. academic health center, and provides an overview of a set of key conceptual issues involved in creating and delivering such services. These include the knowledge, abilities, skills, experiences/expertise, and personal characteristics of clients and consultants; moral reasoning and ethics; assuming the role of shadow CEO; and anchoring this case in the literature on consultation. What's It Mean? Implications for Consulting Psychology This paper describes a new approach to the implementation of consulting and coaching engagements in psychology. It opens the door to work in academic medical centers with senior leaders and their teams. This is an exciting, demanding, and innovative approach to providing consulting psychology services to institutions that are of vital importance to the country.
ISSN:1065-9293
1939-0149
DOI:10.1037/cpb0000139