Social media addiction and social media reactions: The implications for job performance

We investigate the intersection of social media and the workplace, focusing on job performance impacts of employees' social media addictions and social media reactions through work-family balance and burnout. The research model is grounded in conservation of resources theory, which suggests soc...

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Bibliographic Details
Published in:The Journal of social psychology 2019-11, Vol.159 (6), p.746-760
Main Authors: Zivnuska, Suzanne, Carlson, John R., Carlson, Dawn S., Harris, Ranida B., Harris, Kenneth J.
Format: Article
Language:English
Subjects:
Addictions
Adult
Behavior, Addictive - psychology
Burnout
Burnout, Professional - psychology
Conservation
conservation of resources
Emotional responses
Employees
Family - psychology
Family conflict
Family work relationship
Female
Humans
Job performance
Male
Mass media
Middle Aged
Responses
Social Media
Social networks
work family balance
Work life balance
Work Performance
Workers
Workplaces
Young Adult
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Summary:We investigate the intersection of social media and the workplace, focusing on job performance impacts of employees' social media addictions and social media reactions through work-family balance and burnout. The research model is grounded in conservation of resources theory, which suggests social media compulsions and emotional reactions to co-worker's social media posts will deplete employees' energetic and constructive resources, making it difficult to achieve work-family balance and increasing the likelihood of job burnout, and will ultimately degrade job performance. A sample of 326 full-time employees revealed a negative relationship between social media addiction and work-family balance and a positive relationship between social media reactions and job burnout. Balance and burnout mediated the relationship between social media and job performance such that social media addiction was negatively related to job performance through work-family balance, and social media reactions were negatively related to performance through burnout and work-family conflict.
ISSN:0022-4545
1940-1183
DOI:10.1080/00224545.2019.1578725