The Ethics of Real Estate Agents: A Comparison of Realtor and Public Perceptions

This paper reports the results of nationwide opinion surveys of the public and Realtors concerning real estate agent ethics. Among other things, the data indicates no significant difference between the two group’s ratings of agent ethics. The public rating of agent ethics in this survey is higher th...

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Bibliographic Details
Published in:Journal of real estate practice and education 2007-01, Vol.10 (1), p.41-60
Main Authors: Larsen, James E., Coleman, Joseph W., Petrick, Joseph A.
Format: Article
Language:English
Subjects:
Business ethics
Ethical codes
Ethical instruction
Ethics
Formal education
Personality traits
Polls
Post hoc
Professional ethics
Real estate agencies
Real estate agents & brokers
Real estate economics
Real estate industry
Social ethics
Studies
Variance analysis
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Summary:This paper reports the results of nationwide opinion surveys of the public and Realtors concerning real estate agent ethics. Among other things, the data indicates no significant difference between the two group’s ratings of agent ethics. The public rating of agent ethics in this survey is higher than last reported by Gallup. Also reported are respondent characteristics that are significantly related to the opinions of both survey groups. For example, people who have used an agent hold a significantly higher opinion of agent ethics compared to those who have not, and they rate the agent they dealt with higher than agents in general.
ISSN:1521-4842
1930-8914
DOI:10.1080/10835547.2007.12091625