Multi-Criteria Decision-Making Techniques for Solving the Airport Ground Handling Service Equipment Vendor Selection Problem

Appropriate airport ground handling service (AGHS) equipment vendor selection (AGHSEVS) can prevent aircraft damage and delays in airlines schedules, and ensure reliable and high-quality ground handling service. Previous research has seldom integrated multi-criteria decision-making techniques with g...

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Bibliographic Details
Published in:Sustainability 2019, Vol.11 (12), p.3466
Main Authors: Shen, Peng, Tu
Format: Article
Language:English
Subjects:
Decision making
Goal programming
Ground handling
Historical account
Judgments
Multiple criterion
Product development
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Summary:Appropriate airport ground handling service (AGHS) equipment vendor selection (AGHSEVS) can prevent aircraft damage and delays in airlines schedules, and ensure reliable and high-quality ground handling service. Previous research has seldom integrated multi-criteria decision-making techniques with goal programming to solve the AGHSEVS problem. This paper describes a new system evaluation model for AGHSEVS by considering both qualitative and quantitative methods. We compare the fuzzy TOPSIS method based on fuzzy weighted average left and right score methods with multi-choice and multi-aspiration goal programming approach of an AGHS company in Taiwan. These study results can help airport ground handling service company managers make optimal decisions for AGHSEVS problems. We hope the practicability of the comparable model with slight modifications of real situation data can be used in other AGHS companies.
ISSN:2071-1050
2071-1050
DOI:10.3390/su11123466