Listening to Advisors: A Conversation About Readers’ Advisory Services, Practice, and Practicing

• Published in: Reference and user services quarterly 2019-09, Vol.59 (1), p.2-6
• Main Author: Wyatt, Neal
• Format: Article
• Language: English
• Subjects: Conferences and conventions; Consultants (Persons); Conversation; Coping; Education; Fiction; Information Sources; Interviews; Librarians; Libraries; Library Personnel; Literary Genres; Management consultants; Public libraries; Readers advisory work; READERS’ ADVISORY; Reading; Reference Services; Science fiction & fantasy; Staff Meetings
• ISSN: 1094-9054; 2163-5242; 1094-9054
• DOI: 10.5860/rusq.59.1.7218

As RA service has moved from its second-wave renaissance during the late twentieth century/early twenty-first century (with a steady stream of reference tools, conference programming, and think pieces) into an often underpromoted but bedrock mainstay of the public library, what do advisors continue to discuss among themselves and see as areas of need? If you could gather a handful of advisors together, over a cup of coffee one rainy morning before book group began, what would they talk about? What would they ask each other? What do they know to be foundational about the service? As important, what might they suggest we all re-think? This column invites you to eavesdrop on such a conversation. It was conducted over email between six advisors: two at the start of their careers, two helping to define the field, and two who have lead the way for librarians, for a combined eight decades. These advisors share research, hard-won and lived-in lessons, showcase the luminous nature of RA work as well as its difficulties, propose a change for RA education, and, of course, each suggests a book to read.