Organizational modifications to support JIT implementation in manufacturing and service operations

This study investigates JIT implementation practices and performance in manufacturing and service organizations in the US. Literature related to JIT usage and performance in both sectors is reviewed. A field study is then conducted to investigate the actual implementation experiences of a selected g...

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Bibliographic Details
Published in:Omega (Oxford) 2003-06, Vol.31 (3), p.213-226
Main Authors: Yasin, Mahmoud M., Small, Michael H., Wafa, Marwan A.
Format: Article
Language:English
Subjects:
Applied sciences
Exact sciences and technology
Field study
Implementation
JIT
JIT Implementation Performance
Just in time
Manufacturing
Operational research and scientific management
Operational research. Management science
Operations research
Scheduling, sequencing
Studies
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Summary:This study investigates JIT implementation practices and performance in manufacturing and service organizations in the US. Literature related to JIT usage and performance in both sectors is reviewed. A field study is then conducted to investigate the actual implementation experiences of a selected group of service and manufacturing users of JIT. Our findings from the literature and the field study are used to develop four research hypotheses that are tested using survey data from 130 manufacturing and 61 service firms. Manufacturing and service firms that had engaged in modifications such as operator and management training and improving linkages with suppliers prior to implementing their JIT systems experienced less implementation problems and achieved higher levels of success than firms that placed less emphasis on these modifications. This paper details and discusses these and other results from our study. In addition, managerial implications of our findings are presented.
ISSN:0305-0483
1873-5274
DOI:10.1016/S0305-0483(03)00024-0