B2B e-commerce supply chain integration and performance: A contingency fit perspective on the role of environment

Drawing upon contingency theory “fit” research in the IT and supply chain management literature, we applied the “fit” concept to the relationship between B2B e-commerce supply chain integration and performance. The results demonstrated that the effect of B2B supply chain integration on financial, ma...

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Bibliographic Details
Published in:Information & management 2009-08, Vol.46 (6), p.313-322
Main Authors: Iyer, Karthik N.S., Germain, Richard, Claycomb, Cindy
Format: Article
Language:English
Subjects:
Applied sciences
B2B e-commerce supply chain integration
Business to business commerce
Computer science
control theory
systems
Computer systems and distributed systems. User interface
Contingency theory “fit”
Correlation analysis
Demand unpredictability
Exact sciences and technology
Information systems. Data bases
Information technology
Integration
Logistics
Memory organisation. Data processing
Operational research and scientific management
Operational research. Management science
Product turbulence
Software
Studies
Supply chain management
Supply chains
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Summary:Drawing upon contingency theory “fit” research in the IT and supply chain management literature, we applied the “fit” concept to the relationship between B2B e-commerce supply chain integration and performance. The results demonstrated that the effect of B2B supply chain integration on financial, market, and operational performance decreased as product turbulence and demand unpredictability jointly increased. Managerial implications include the conditions under which IT investments yield performance improvement and the need for firms to actively manage demand uncertainty.
ISSN:0378-7206
1872-7530
DOI:10.1016/j.im.2009.06.002