Developing a knowledge-based perspective on coordination: The case of global software projects

We have attempted to bring together two areas which are challenging for both IS research and practice: forms of coordination and management of knowledge in the context of global, virtual software development projects. We developed a more comprehensive, knowledge-based model of how coordination can b...

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Bibliographic Details
Published in:Information & management 2008-03, Vol.45 (2), p.96-108
Main Authors: Kotlarsky, Julia, van Fenema, Paul C., Willcocks, Leslie P.
Format: Article
Language:English
Subjects:
Applied sciences
Computer science
control theory
systems
Coordination
Coordination mechanisms
Exact sciences and technology
Global software projects
Heuristic
Information systems. Data bases
Knowledge flows
Knowledge management
Memory organisation. Data processing
Software
Software development
Software engineering
Software industry
Studies
Systems development
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Summary:We have attempted to bring together two areas which are challenging for both IS research and practice: forms of coordination and management of knowledge in the context of global, virtual software development projects. We developed a more comprehensive, knowledge-based model of how coordination can be achieved, and\illustrated the heuristic and explanatory power of the model when applied to global software projects experiencing different degrees of success. We first reviewed the literature on coordination and determined what is known about coordination of knowledge in global software projects. From this we developed a new, distinctive knowledge-based model of coordination, which was then employed to analyze two case studies of global software projects, at SAP and Baan, to illustrate the utility of the model.
ISSN:0378-7206
1872-7530
DOI:10.1016/j.im.2008.01.001