The impact of TQM institutionalization on transactions cost calculations in customer-supplier relationships

Little research has been done on managerial perceptions of transaction costs, or on the impact of institutions on the calculation of transactions costs. In this study we develop a model that evaluates the effects of institutional forces on transactions costs calculations in the context of the instit...

Full description

Saved in:
Bibliographic Details
Published in:Industrial and corporate change 2004-06, Vol.13 (3), p.477
Main Authors: Bates, Kimberly A, Hollingworth, David G
Format: Article
Language:English
Subjects:
Alliances
Competition
Costs
Institutionalization
Perceptions
Quality control
Quality management
Rhetoric
Studies
Suppliers
Total quality
Transactional analysis
Citations: Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Little research has been done on managerial perceptions of transaction costs, or on the impact of institutions on the calculation of transactions costs. In this study we develop a model that evaluates the effects of institutional forces on transactions costs calculations in the context of the institutionalization of total quality management. Our findings indicate that institutionalization does indeed shape perceptions of transactions costs, as do factors already associated with the transaction cost model, such as asset specificity and interdependence of customer and supplier. Our findings have important implications for research into both institutionalization and transactions costs analysis. [PUBLICATION ABSTRACT]
ISSN:0960-6491
1464-3650
DOI:10.1093/icc/13.3.477