Employee theft and the Coastal South Carolina hospitality industry: Incidence, detection, and response (Survey results 2000, 2005)

This longitudinal, empirical study of the Myrtle Beach, South Carolina, tourism industry examines employee theft and employers' strategies for detecting it. An extensive questionnaire collected information from tourism managers of restaurants, hotels, golf courses, and attractions. Over 50 per...

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Bibliographic Details
Published in:Tourism and hospitality research 2008-07, Vol.8 (3), p.226-238
Main Authors: Krippel, Gregory L., Henderson, Linda R., Keene, Marvin A., Levi, Mariana, Converse, Kelly
Format: Article
Language:English
Subjects:
Accounting
Corporate profits
Economic aspects
Employee crimes
Employee theft
Employers
Fraud
Golf courses
Hospitality
Hospitality industries
Hospitality industry
Hotel workers
Hotels
Hotels & motels
Larceny
Losses
Management
Polls & surveys
Practice Section
Questionnaires
Research fraud
Response rates
Restaurants
Robbery
Security management
Shrinkage
Small business
Social aspects
Studies
Theft
Tourism
Training
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Description
Summary:This longitudinal, empirical study of the Myrtle Beach, South Carolina, tourism industry examines employee theft and employers' strategies for detecting it. An extensive questionnaire collected information from tourism managers of restaurants, hotels, golf courses, and attractions. Over 50 per cent reported one or more incidents of employee theft; the dollar value of the thefts more than doubled from 2000 to 2005. Perpetrators were typically younger males who frequently targeted cash and inventory. They were caught through internal controls, special investigations, and whistleblowers. Tourism managers may need training in more sophisticated control strategies to combat the high-dollar theft threat.
ISSN:1467-3584
1742-9692
DOI:10.1057/thr.2008.22