Evaluating the factors that influence cloud technology adoption—comparative case analysis of health and non-health sectors: A systematic review

• Published in: Health informatics journal 2020-06, Vol.26 (2), p.1363-1391
• Main Authors: Sadoughi, Farahnaz, Ali, Omar, Erfannia, Leila
• Format: Article
• Language: English
• Subjects: Cloud computing; Comparative analysis; Quality of service; Technology adoption
• ISSN: 1460-4582; 1741-2811
• DOI: 10.1177/1460458219879340

Cloud technology has brought great benefits to the health industry, including enabling improvement in the quality of services. The objective of this review study is to investigate the reported factors affecting the adoption of cloud in the health sector by comparing studies in the health and non-health sectors. This article is a systematized review of studies conducted in 2018. From 541 articles, 47 final articles were selected and classified into two categories: health and non-health studies; conclusions were drawn from the two sectors by comparing their effective factors. Based on the results of this review, the factors were categorized as technological, organizational, environmental, and individual. The results of this review study could be a beneficial guide to the health empirical research on cloud adoption. Individual domains have not been examined in health sector studies. Since the process of adoption of new technologies in organizations is time-consuming, due to the lack of managerial knowledge about the efficient factors, recognition of these factors by decision-makers while planning for cloud adoption becomes of great importance. The findings of this review study aim to help health decision-makers by increasing their awareness of the cloud and of the factors that impact decisions at both the organizational and individual levels.